I’m fixing to kill two birds with one stone. As if I could even hit one bird with a stone, let alone two. Heck. I once missed a squirrel from 20 feet with a 12-gauge shotgun. Seriously. I’ve got no hope with a freakin’ stone.
Any-who, for those of you who don’t know, the carrier I drive for has made a lot of changes to company policy lately. I’ve been rather vocal about these changes, both online and off. This prompted me to write a letter to the head of our safety department. Not an e-mail, an actual letter; with a stamp and everything. Perhaps I should address it with giant block letters, that way it will for sure get noticed. Nah. I don’t want to have the HazMat folks evacuating the building.
I’ve decided to post this letter on the blog because it speaks to a subject that every driver has to face. What exactly are you willing to give up in order to get something else? Maybe it’s a nicer truck or the opportunity to be home more often? In my case, it’s higher pay that causes me to make sacrifices. But where do you draw the line? How much is too much?
Also, this letter will show you hot-headed drivers how to write a respectful letter to an employer, a government official, or a retailer who has given you bad service. Not that I’m an expert on the subject, but I know that some of you psychotic drivers out there think everything can be solved by cramming your fist down someone’s esophagus. While that’s a temptation we all want to give in to, a little respect goes a long way. So here goes.
The names have been changed to protect the innocent. Also the company name, the address, and the pay rates. And before anyone asks, I’ll say it again. I DO NOT reveal the name of my company. This is to insure that my butt keeps it’s job. Also, the formatting of the address looks funky on here. I assure you that it looks beau-tee-ful on the actual letter.
November 24, 2010
Mr. Q.B. Cull
Dear Mr. Cull,
I trust that I have sent this to the appropriate party. If not, please pass it on to the correct individual or department.
In light of some of Turtle Trucking’s recent decisions (and some older ones), I felt the need to voice my opinion. According to many of the other company drivers that I’ve spoken with, I’m positive that I’m not the only one who is concerned.
We all know that Turtle Trucking charges its customers a premium price for excellent service. According to the company line, none of this is possible without top-of-the-line drivers. I fear that these policies are going to start affecting the quality of drivers that are attracted to Turtle Trucking.
I don’t actively recruit drivers, but I have plenty of them ask me about the company. The first thing they ask is if the 3 cents per mile is true. I have to tell them that pay rate was before the bad economy hit, and that it’s now 2 cents. Still, I assure them that the money and the miles are there to be had.
Next, they ask me how I like the company. I tell them that the company is efficient and the money is great, but that they will have to make some sacrifices for it. The first thing I mention is that no inverters are allowed in the truck. They always ask about the cigarette lighter kind, to which I say no. 9 times out of 10, they walk away.
If that didn’t scare them off, they usually say, “That’s okay, I’ve got one of those cooking devices that plugs into a cigarette lighter.” Now I have to tell them that they can’t have those either. I’d be willing to bet that they’ll walk off too. Every Turtle Trucking driver I’ve spoken with is livid about this new rule.
Drivers only have a few things that make their life on the road bearable: a paycheck on Friday, a hot shower, and a hot meal. Turtle Trucking pays more than most carriers, but now if I want a hot meal I have to spend that hard-earned money to eat in restaurants. If the health and efficiency of the driver is truly a concern for Turtle Trucking, this can’t be a good thing. Not to mention, hot meals cooked in the truck are $2-3, and the cheapest you can walk out of a truck stop restaurant is $10.
I spoke with a couple of 10+ year Turtle Trucking drivers and some maintenance personnel about the inverter issue. It seems that they were banned after a couple of drivers misused their inverters, which caused their trucks to catch fire. I can only assume that some drivers recently showed poor judgment using their cooking devices too.
It’s disturbing to me that a few drivers with poor judgment can affect company policy so much. If a driver is found to be an unsafe driver, you don’t put the truck out of commission; you get rid of the driver responsible for the behavior. Why punish all the drivers who still use common sense? Clearly, these devices couldn’t be sold if they were unsafe to operate. It’s the idiotic driver who is at fault.
Next up: idling. While I personally think the new idling policy is fair, I’ve had many-a-driver walk away when I mention it. Most say it wouldn’t be an issue if we had APU’s, but as you well know, Turtle Trucking hasn’t decided that they’re cost effective yet.
E-logs are another matter. I know every carrier will eventually convert to E-logs, but I also know from talking to drivers that most want to avoid them as long as possible. Therefore, many won’t even be considering Turtle Trucking.
Despite what the company posters say, all the Turtle Trucking drivers that I’ve spoken with don’t like them. At worst, one company driver was going to retire early because of them. At best, the remaining drivers say that they don’t like them, but that they are “tolerable.”
Lastly is the fact that you have to turn your truck in if you’re going to be out of it for more than 3 days. I know it used to be 4 days. One of those 10+ year Turtle Trucking veterans said that it was 5 days a while back. While this rule won’t affect drivers who live near a yard, it will certainly affect those of us who don’t.
In order to keep my truck, I used to be okay with the idea of taking only 4 days vacation instead of 5. Now, if I want a week’s vacation, I’ll have to drop my truck at the Honolulu yard and drive home 7.5 hours. When I’m ready to come back, it’s another 7.5 hours. That’s one full day of my vacation wasted driving to and from a yard. I understand that you need to utilize your trucks, but how can you expect to keep drivers long-term if they can’t make their vacation time worth their while?
To sum up, I, and every other Turtle Trucking driver I’ve spoken with know that we make sacrifices for the higher pay that Turtle Trucking offers. The question is this: In an industry where many carriers are striving to provide better conditions for drivers, how will Turtle Trucking fare when it comes to hiring and retaining quality drivers in the future? And how long before the extra pay isn’t worth it?
Christopher T. McCann
Okay. Don’t be laughing at the first name. Don’t force me to cram a fist down your esophagus.
I know what some of you are thinking, and you’re probably right. I don’t expect this letter to change any of our company policies, but hey, you never know. The engine with the low dipstick gets the oil. And since I’m so slick… uhhh, wait… or am I the dipstick? Oh, shut up and eat your turkey…Turkey.
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Tags: common sense, company policies, complaint letter, e-logs, electronic logs, hazardous materials, HazMat, home time, idling laws, truck, truck driving, truck safety, truck stop, trucker, trucker stories, truckers, trucking, trucking industry, trucking jobs, trucking life